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At Easy Tech Solution, we aim to deliver the highest quality IT services and solutions. This Refund & Cancellation Policy outlines the terms under which refunds may or may not be provided.

1. Services

• Payments made for consultation, software development, design, or IT services are non-refundable once the project has started.
• Refund requests will be considered only if:
  • The project/service has not been initiated.
  • Advance payment was made and work has not yet commenced.

2. Digital Products / Software

• Due to the nature of digital products, all sales are final once the product or license has been delivered.
• No refunds will be issued for software, digital tools, or subscription services that have already been activated or accessed.

3. Cancellation

• Clients may request a cancellation before the project or service has begun.
• Once work has started, cancellations are not permitted.

4. Refund Processing

• If a refund request is approved, it will be processed within 7–14 business days via the original payment method.
• Transaction or processing fees (if any) are non-refundable.

5. No Refund Situations

Refunds will not be provided in cases where:

• The client fails to provide necessary information, approvals, or feedback on time.
• Project delays are caused by client-side communication gaps.
• Services are fully delivered as agreed.